Leather, cotton, vegan leather, lycra….our jockstraps are suitable for any kind of event, both social or fetish.
Our refund, exchange, and return policy is valid for 14 days from the date of package receipt. After 14 days from receipt, we cannot accept exchanges or returns.
To accept a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
Exchanges and returns do not apply to items such as:
Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund. If approved, we will process the refund to your original credit card or payment method within approximately 15 days.
If you haven’t received your refund, please contact your credit card company or bank. There may be some processing time before an official refund is posted.
If you have done all of this and still have not received your refund, please contact us at admin@crdko.com.
We only replace items if they are defective, damaged, or in the case of a size change. If you need to exchange it for the same item, please contact us at admin@crdko.com.
To return your product, please email us at admin@crdko.com, and we will provide you with the corresponding instructions and return address.
The customer will be responsible for the charges related to the return and shipping of the product, and these charges are non-refundable.
We recommend using tracked shipping to ensure its arrival at the destination.
